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Wednesday, March 31, 2010

Debt collectors can come calling years after a mortgage default

Debt collectors can come calling years after a mortgage default

Saturday, March 27, 2010



Homeowners defaulting on mortgages today may be surprised to learn years from now that they still owe thousands of dollars -- and that a collection agency is coming after them to get it.
That's because lenders have been quietly selling second mortgages and home-equity lines left unpaid after foreclosures and short sales. The buyers: collection agencies, which in some states have years to make a claim.
If they win court judgments, these collectors could have years to pursue borrowers with repayment plans, and even to garnish their wages, said Scott CoBen, a Sacramento bankruptcy attorney.
"The only relief a consumer will have is entering into a debt-negotiating plan or filing for bankruptcy," said Sylvia Alayon, a vice president with the Consumer Mortgage Audit Center. The firm provides mortgage analysis to lenders, advocacy groups and attorneys.
The phenomenon suggests an ominous, looming echo of the recent real estate collapse. As debt collectors seek at least partial repayment of millions of dollars in unpaid home loans, some say renewed financial stresses on tens of thousands of consumers could dampen economic recovery.
"I think there will be a lot of unhappy people when it hits," said CoBen. "We saw this in the '90s. This is not really new. Just when you think you're back on your feet, you're making money and the economy's good, they hit you with this."
Alayon said most people are so stressed out and exhausted by trying to save their homes now that they are unaware they could face another hit later. And many who are losing homes don't get the advice necessary to prevent future fallout, say loan counselors at nonprofit organizations.
"You've got tens of thousands of people in California who have this hanging over their heads who don't even know it," said Scott Thompson, principal at for-profit Mortgage Resolution Services in California. He fears a new wave of bankruptcies might affect people just starting to recover from losing their homes.
"So many of these are people with 750 or 800 credit scores who made a bad decision," said Thompson. "Or they're people who suffered income cuts. These are people, in terms of the economy, whom we need to participate." But an entire industry is gearing up to buy their debt at deep discounts and collect what it can, Alayon said.
"It's a big business, and investors are coming out of the woodwork. It's a very lucrative business," she said. Real estate insiders and financial players know it as "scratch and dent." One of the biggest players in the business, Texas-based Real Time Resolutions, did not respond to an inquiry on the subject from McClatchy Newspapers. Neither did Bank of America, which holds many defaulted loans made by its Countrywide affiliate during the real estate boom.
Banks made many "second-lien" loans, including those used to finance 20 percent down payments during the housing boom. A separate category of "seconds" includes home-equity loans and home-equity lines of credit. Nationally, about 3.4 percent of those loans are currently delinquent, according to Foresight.
Owners are generally, but not always, on the hook for the second loans left over from a foreclosure or short sale. Most investor mortgages, too, leave the borrower liable for potential unpaid debt.
In many short sales, experienced real estate agents or attorneys can negotiate away debt obligations for the second-lien loan. But many inexperienced borrowers don't know that, and they sign final-hour agreements giving lenders the right to pursue them later.
"Seek advice," counseled Doug Robinson, spokesman for national nonprofit mortgage counselor NeighborWorks America. He said nonprofit counselors can help.
"Often when you work with a real estate agent, they're not really equipped to handle the repercussions. They're set up to make the sale," he said.
A new Obama administration short-sale program aims to prevent banks that hold second-lien loans from pursuing collections from homeowners after the short sale. It goes into effect April 5 and works this way: Sellers will receive notice that their servicer has steered part of the sales proceeds to secondary lien holders "in exchange for release and full satisfaction of their liens." But this release would apply only to short sales done for people through the Home Affordable Foreclosure Alternatives program.

Tuesday, March 30, 2010

WaMu files Chapter 11 plan

WaMu files Chapter 11 plan

Saturday, March 27, 2010




DOVER, Del. -- Washington Mutual Inc. filed a Chapter 11 reorganization plan, two weeks after resolving a $4 billion dispute with JPMorgan Chase & Co. and the Federal Deposit Insurance Corp.
The FDIC seized Washington Mutual's flagship bank in 2008 and sold its assets to JPMorgan for $1.9 billion. The sale resulted in the two banking companies and the government agency trading lawsuits over roughly $4 billion in disputed deposit accounts following the largest bank failure in U.S. history.
The bank holding company filed its 521-page plan late Friday in U.S. Bankruptcy Court in Delaware.
The plan, which still has to be approved by a judge, would set up a $7 billion trust fund for paying creditors, including the $4 billion in deposit accounts that JPMorgan had claimed for itself.
As part of a compromise reached this month, JPMorgan has agreed to turn over the $4 billion to Washington Mutual in return for 70 percent of the tax refunds expected from WaMu's prior operating losses, which are valued at about $3 billion.
WaMu would get about 40 percent of the tax refunds resulting from a second round of operating losses, which are valued at about $2.6 billion. The remaining 60 percent would go to the FDIC.

Sunday, March 28, 2010

Citi Agrees to Participate in Second Lien Program

Citi Agrees to Participate in Second Lien Program

In an effort to keep families in their homes, Citi announced Thursday that it has committed to participate in the administration’s second lien modification program (2MP).
The New-York based global financial services company is the fourth major servicer to sign on to the program, which was introduced nearly a year ago.
“It is our priority and commitment at Citi to help homeowners in need,” said Vikram Pandit, Citigroup CEO.
“The 2MP program will further improve the affordability on mortgages and help families facing financial distress stay in their homes.”
2MP was designed to work in tandem with the Home Affordable Modification Program and is aimed at helping homeowners who have a second home equity mortgage. According to Treasury estimates, up to 50 percent of at-risk mortgages also have second liens.
To qualify for the program, homeowners must successfully complete a trial modification on their first mortgage. Then, if the servicer of the borrower’s second line in a 2MP participant, the servicer must offer to modify the second lien or accept a lump sum payment from Treasury in exchange for fully doing away with the second lien.
Citi joins Bank of America, Wells Fargo, and Chase as participants in the program. Together, these four servicers own $400 billion of the nation’s $1 trillion second lien mortgage market. Based on fourth quarter 2009 filings with the Securities and Exchange Commission, BofA holds $149 billion in junior liens, Citi has $54 billion, JPMorgan Chase holds $101 billion, and Wells Fargo has $115 billion.

Hard Times Lead To Dramatic Rise In Bankruptcies

Hard Times Lead To Dramatic Rise In Bankruptcies


  

A Decade Of Personal Bankruptcies: 1999-2009









Consumer filings dropped sharply after Congress overhauled bankruptcy laws in 2005 but have been on the rise since 2006.
Personal bankruptcies rose more than 30 percent last year, with more than 1.4 million protection filings. Many middle-class Americans sought relief after losing jobs, seeing their businesses fail or facing foreclosure.
In 2005, Congress overhauled the nation's bankruptcy laws with the intention of limiting the ability of many individuals to get rid of their debt — especially through the use of Chapter 7 of the bankruptcy code. But in this faltering economy, the law's impact has been limited.
In fact, far more people are now using Chapter 7 — in which assets are sold to pay off debts and what can't be paid is absolved — instead of Chapter 13. In a Chapter 13 bankruptcy filing, an individual signs up for a time-limited repayment plan and, in return, gets to keep certain assets. Creditors often get more money in Chapter 13 filings.
In Search Of A Fresh Start
Bankruptcy is never pretty, but it does provide a fresh start for individuals like Linda Frakes, who lives in the Atlanta metro area.
By the time Frakes sought help from a bankruptcy lawyer, she owed about $150,000 on her credit cards. And the former corporate manager turned entrepreneur was getting deeper and deeper in debt. She tried to work out a repayment plan with a credit counseling agency, but things didn't go smoothly, and bankruptcy began to feel like the only way out.
People waited in line outside the U.S. Bankruptcy Court in New York in 2005
Enlarge Richard Drew/APPeople waited in line outside the U.S. Bankruptcy Court in New York to file petitions on Oct. 14, 2005, prior to the start of a federal law that set stricter standards for seeking protection from creditors.
  Richard Drew/AP
People waited in line outside the U.S. Bankruptcy Court in New York to file petitions on Oct. 14, 2005, prior to the start of a federal law that set stricter standards for seeking protection from creditors.
"It wasn't something I ever, ever thought I would consider let alone actually follow through with," Frakes says. "It seemed like the scarlet letter to me."
The single mother in her 50s, who had been living an upper-middle-class life, was both terrified and depressed.
"Up until that point in my life I really had defined myself by how successful I was," Frakes says. It was really difficult to come to the realization that she had gotten herself into a very difficult situation. "To me the equation was I wasn't as smart as I thought I was."
Using Credit To Stay Afloat
Frakes owned several successful businesses. But market conditions changed and she couldn't sell them as she had planned. As those in debt often do, she resorted to credit cards to keep herself and her businesses afloat. Then, the other shoe dropped — someone who owed her a lot of money as part of a business deal quit paying.
"What was left of the income I was living off of disappeared," Frakes says. "Now I was scrounging just to pay daily living expenses and that's when I became trapped."
Frakes has chronicled her financial journey, in a self-published paperback, How To Go Broke with Style: A User's Guide to Filing (or Avoiding) Bankruptcy with Humor & Grit!
The Origin Of Personal Bankruptcies
Business failures are often at the heart of personal bankruptcies. So are serious illnesses, divorce, a death in the family and, increasingly, the loss of a job.
Some who choose to file for personal bankruptcy may be deadbeats or individuals who deliberately run up debts that they have no intention of paying. But Seattle bankruptcy lawyer Gloria Nagler says the vast majority of people who seek protection don't fall into either category: "Believe me, people do not come into my office and say, 'Whoopie, I get to file bankruptcy.' "
Rather, she says, many people considering filing are often so embarrassed that they can't even look her in the eye.
"I quickly let them know it's not a moral failing," Nagler says. "My God, the economy is falling apart all around us. So many people are filing bankruptcy — I have twice the business. I can't even return all my calls." Other lawyers across the country report the same thing.
So many people have lost their jobs, says John Farver, another Seattle area bankruptcy lawyer, that they can no longer afford what they easily could have six months ago. "They need their own personal bailout," he says. "Just like the fat cats on Wall Street."

Saturday, March 27, 2010

Obama administration revises anti-foreclosure strategy

Obama administration revises anti-foreclosure strategy




Saturday, March 27, 2010


The Obama administration Friday tried to manage expectations about its newest foreclosure-prevention efforts, while consumer advocates and others who track the housing market praised the initiative but questioned whether it would succeed in curtailing the foreclosure epidemic.
The initiative, announced Friday, expands on the government's marquee foreclosure prevention program, Making Home Affordable. That program was originally expected to reach as many as 4 million borrowers, but it is not on track to help so many.
To reach its goal, the administration is adding tools to help lenders reach struggling borrowers who have lost their jobs or who are "underwater" because home values have plunged and they now owe more than their homes are worth.
In a briefing with reporters Friday, administration officials said the new efforts are not designed to help all troubled borrowers, but rather those who stand the best chance of recovering. That approach, they said, should help further stabilize the housing market and the economy at large.
"We're not going to stop every foreclosure. It wouldn't be fair. It would be too expensive, and it probably wouldn't succeed anyway," said Diana Ferrell, deputy director of the National Economic Council, which advises the president.
The administration's plan, to be implemented over several months, requires lenders to slash jobless borrowers' payments for three to six months, adopting a strategy used by the industry and applying it more broadly.
"The banks simply haven't been doing it as much as they should," said Rep. Barney Frank (D-Mass.), a longtime supporter of this approach. "The unemployed are fully deserving of this help."
Many housing advocates said they appreciated the administration's effort. But some were disappointed that parts hinge on lenders' voluntary participation.
To help underwater homeowners, lenders will be asked to reduce the principal owed on a loan if the amount exceeds the value of the home by 15 percent or more. The reduced amount would be set aside and forgiven by the lender over three years if the borrower keeps up with monthly payments.
John Taylor, chief executive of the National Community Reinvestment Coalition, said he would have preferred that the administration mandate principal forgiveness as a first step.
"I will be pleasantly shocked if investors step up for half a million borrowers," Taylor said.
But other housing experts said the government's support of principal reductions marks a significant shift from the past, when the administration feared that doing so would encourage borrowers to stop paying their loans. Now, it is backing the tactic and offering financial incentives for the first time to lenders who reduce loan principal.
"My sense is, this will change the calculus and make a difference," said Mark Zandi, chief economist at Moody'sEconomy.com. "Every lender on the planet will now be compelled to do the math."
Lenders are not forced to lower the loan debt, but they will be required to run calculations to determine whether doing so would yield the best financial return for the investors who hold the mortgages, said Julia Gordon, senior policy counsel at the Center for Responsible Lending.
In some cases, reducing the principal might be more advantageous to investors than foreclosure or common loan-modification methods, such as cutting the interest rate, Gordon said.
Of most interest to institutional investors is a new program at the Federal Housing Administration, which will help underwater borrowers who are on time with their payments refinance into cheaper FHA-backed loans. The FHA will offer incentives to lenders that reduce the amount borrowers owe by at least 10 percent.
This approach is similar to one embraced by another FHA program, launched in late 2008, which managed to refinance only 35 borrowers instead of the 400,000 originally expected.
But the new program differs from the old one, said Tom Deutsch, executive director of the American Securitization Forum.
Under the old program, if a borrower had a second mortgage on a home, that mortgage would have to be terminated for the homeowner to refinance, Deutsch said. The financial incentives offered by the government at the time were not strong enough to entice banks to do that.
The new FHA program will double the amount paid to lenders that help modify second loans and allow those second mortgages to continue. The two loans combined cannot exceed the current value of the home by more than 15 percent once the first loan is refinanced. Allowing the borrower to remain slightly underwater would be a change from the old program, which was limited to borrowers who had some equity in their homes.
"The investor community is hopeful that tens of thousands of loans could go through this program," Deutsch said. It is unlikely to attract many more than that because it is limited to borrowers who have 31 percent or less of their pretax income available for their monthly mortgages. Few underwater borrowers can meet that requirement, he said.
FHA Commissioner David H. Stevens agreed. "I would not overstate by any stretch expectations that this is going to be a huge program in the investor community," he said.








Mortgage Servicers Who Have Agreed to Participate in the Home Affordable Modification Program

Mortgage Servicers Who Have Agreed to Participate in the Home Affordable Modification Program

Home Affordable Modification Participants are listed below.  In addition, all servicers for loans owned by Fannie Mae and Freddie Mac are required to participate. Visit theLoan Look Up to determine if your loan is held by Fannie Mae or Freddie Mac.

NameWeb SitePhoneService AddressFax
Allstate Mortgage Loans & Investments, Inc.http://www.allstateocala.com/                 866-351-0200         866-351-0200P.O. 1201,
Crystal River, FL 34423
                 352-351-4557         352-351-4557
American Eagle Federal Credit Unionwww.americaneagle.org                 800-842-0145         800-842-0145Attention: Loss Mitigation
1 Corporate Drive
Lake Zurich, IL 60047
                 847-574-7658         847-574-7658
American Home Mortgage Servicing, Inc.www.ahmsi3.com                 877-304-3100         877-304-3100Attn: HAMP Processing
1525 S. Belt Line Road Coppell,
TX 75019 
                 866-452-1837         866-452-1837
AMS Servicing, LLCwww.ams-servicing.com                 866-919-5608         866-919-56083374 Walden Avenue
Buffalo, NY 14043
                 716-204-3875         716-204-3875
Aurora Loan Services LLChttps://www.myauroraloan.com/                 800-550-0508         800-550-0508P.O. Box 1706
2617 College Park
Scottsbluff, NE 69363-1706
                 866-517-7975         866-517-7975
Bank of America, N.A.www.bankofamerica.com/mha/                 800-669-6607         800-669-6607MHA Escalations Unit
PO Box 941408
Simi Valley, CA
93094-0070
                 866-261-6472         866-261-6472
Bank Unitedhttp://www.bankunited.com/display.asp?navid=&id=117                 866-615-0662         866-615-0662Attn: Modification Department
Mail Code: DO4-RESALT-560
7815 N.W. 148th Street
Miami, FL 33016
Bay Federal Credit Unionhttp://www.bayfed.com/lo/mortgage.html                 888-422-9333         888-422-93333333 Clares Street
Capitola, CA 95010
                 831-479-6027         831-479-6027
Bay Gulf Credit Unionhttp://www.baygulf.com                 800-275-4229         800-275-42293202 W. Waters Ave, Tampa, FL 33614
Tampa, FL 33614
                 813-932-3470         813-932-3470
Bayview Loan Servicing, LLCwww.bayviewloanservicing.com                 800-457-5105         800-457-5105Attn: Specialized Asset Management
4425 Ponce De Leon Blvd.,
5TH Floor
Coral Gables, FL 33146
                 877-360-9593         877-360-9593or
                 305-646-9943         305-646-9943
CCO Mortgagewww.ccomortgage.com                 877-745-7366         877-745-736610561 Telegraph Road
Glen Allen, VA 23059
                 888-777-1631         888-777-1631
Carrington Mortgage Services, LLCwww.carringtonms.com                 888-267-2417         888-267-2417Attention: Home Retention
P.O. Box 54285
Irvine, CA 92619-4285
                 877-267-1331         877-267-1331
Central Florida Educators Federal Credit Unionwww.mycfe.com                 800-771-9411         800-771-9411P.O. Box 958471
Lake Mary, Florida 32795-9814
Attn: Real Estate - HAMP Team
407-893-5727
Central Jersey Federal Credit Unionwww.cjfcu.org                 732-634-0600         732-634-0600380 Berry St
Woodbridge NJ 07095
732-726-8709
Chase Home Finance LLChttp://www.chase.com/myhomep                 866-282-5682         866-282-5682Regular Mail:
PO Box 469030
Glendale, CO 80246

Overnight Mail
Attn: Chase Fulfillment Center
4500 Cherry Creek Drive South
Suite 410
Glendale, CO 80246
                 866-282-5682         866-282-5682
Community Bank & Trust Companywww.combk.com125 N. State Street, Clarks Summit, PA 18411
CitiMortgage, Inc.www.mortgagehelp.citi.com866-915-9417Citi Ham Trial Agreements
NTSB 1680,
680 Colwell Blvd Irving, TX 75039
866-989-1356
Citizens 1st National Bankhttps://www.citizens1st.com/800-311-7531606 S. Main Street Princeton, IL 61356                 815-872-0247         815-872-0247
Citizens First Wholesale Mortgage Co.https://www.cfwmortgage.com/800-477-1086560 Fieldcrest Drive
The Villages, FL 32162
352-753-4482
Countrywide Home Loans Servicing LPhttp://my.countrywide.com/media/hasp.html800-669-6607MHA Escalations Unit
PO Box 941408
Simi Valley, CA 93094-0070
800-596-8395
CUC Mortgage Corporationwww.cucmortgage.com800-342-4998P.O. Box 12670
Albany, NY 12212
N/A
Digital Federal Credit Unionwww.dcu.org                 800-328-8797         800-328-8797220 Donald Lynch Blvd., Malborough, MA 01752                 866-260-0119         866-260-0119
DuPage Credit Unionwww.dupagecu.com                 800-323-2611         800-323-2611Attn: Alternative Loan Solutions
P O Box 3930
Naperville, IL 60567
                 630-305-6030         630-305-6030
EMC Mortgage Corporationhttp://www.emcmortgagecorp.com                 800-723-3004         800-723-3004Regular Mail
Chase/EMC Fulfillment Center
PO Box 293150
Lewisville, TX 75029

Overnight Mail
Chase/EMC Fulfillment Center
2780 Lake Vista Drive
Lewisville, TX 75067
                 917-849-2677         917-849-2677
Eaton National Bank & Trust Cowww.enbbank.com                 937-456-5544         937-456-5544110 West Main Street, Eaton, OH 45320                 937-456-6847         937-456-6847
Farmers State Bankhttps://farmersstate-oh.com                 800-350-2844         800-350-284411 S. Main St.,
P.O.Box 801,
West Salem, OH 44287
                 419-853-4730         419-853-4730
Fidelity Homestead Savings Bankhttp://www.fidelityhomestead.com                 504-569-3490         504-569-3490201 St. Charles Ave, 20th Floor New Orleans, LA 70170                  504-569-3537         504-569-3537
First Bankhttp://www.firstbanks.com                 800-760-2265         800-760-22651 First Missouri Center
St. Louis, MO 63141
                 314-264-0220         314-264-0220
First Federal Savings and Loan Assoc of Lakewoodhttp://www.ffl.net                 800-966-7300         800-966-730014806 Detroit Ave.,
Lakewood, OH 44107
                 216-221-4507         216-221-4507
First Federal Savings and Loan of Port Angeleshttps://www.ourfirstfed.com/home/homePO Box 351
Port Angeles, WA 98362
Attn: Collection Department
                 360-457-5194         360-457-5194
First National Bank of Grant Parkhttp://www.1st-nationalbank.com/                 815-465-2161         815-465-2161119 N Main Street, Grant Park, IL 60940                 815-465-6245         815-465-6245
First Keystone Bankhttp://www.firstkeystonebankonline.com                 610-565-6210         610-565-621022 West State Street
Media, PA 19063
                 610-892-5122         610-892-5122
Franklin Credit Management Corporationhttp://www.franklincredit.com/                 800-255-5897         800-255-5897Attn:  Loss Mitigation
101 Hudson Street 25th Floor
Jersey City, NJ 07302
                 201-839-4545         201-839-4545
Fresno County Federal Credit Unionhttp://www.fresnocfcu.com/                 800-613-2328         800-613-23284979 E. University Ave Fresno, CA 93727                 559-451-2496         559-451-2496
Glass City Federal Credit Unionwww.glasscityfcu.com                 800-837-3595         800-837-35951340 Arrowhead Drive
Maumee, OH 43537
419-887-1099
Glenview State Bankwww.gsb.com847-729-1900800 Waukegan Road,
Glenview, IL 60025
847-832-0199
GMAC Mortgage LLCwww.gmacmortgage.com800-766-46222711 North Haskell Ave, Suite 900
Dallas, TX 75204
866-709-4744
Golden Plains Credit Unionwww.gpcu.org877-775-81751135 College Drive, Suite C, Garden City, KS 67846620-276-8072
Grafton Suburban Credit Unionwww.graftonsuburban.com508-839-549386 Worcester Street, North Grafton, MA 01536508-839-5750
Great Lakes Credit Unionwww.glcu.com800-442-3488
Greater Nevada Mortgage Serviceshttp://www.gnms.com/800-421-66744070 Silver Sage Drive, Carson City, NV 89701775-884-7041
Green Tree Servicing LLCwww.gtservicing.com800-643-02027360 S Kyrene Road T214
Tempe, AZ 85283
877-265-9717
Harleysville National Bank & Trust Companyhttp://truebridge.harleysvillebank.com/hnb/home.php?b=24541143-0888-462-2100483 Main Street, P.O. Box 195
Harleysville, PA 19438
215-256-4903
Hartford Savings Bankhttp://www.hartfordsavingsbank.com800-844-38121400 Schauer Drive,
Hartford,WI 53027
262-673-0459
Hillsdale County National Bankwww.countynationalbank.com517-439-6121One South Howell Street
Hillsdale, MI 49242
517-437-3151
HomEq Servicingwww.homeq.com877-867-7378P.O. Box 160248
Sacramento, CA 95816-0248
866- 554-5325
Home Financing Center Inc.www.homefinancingcenter.com305-777-1171806 S. Douglas Rd., Suite 580
Coral Gables, FL 33134
305-777-9819
HomeStar Bank and Financial Serviceswww.homestarbank.com815-468-22653 Diversatech Dr.,
Manteno, IL 60950
815-468-2378
Home Loan Services, Inc.www.viewmyloan.com800-622-5035Loan Services P.O. Box 1838
Pittsburgh, PA 15230-1838
412-499-3400
Horicon Bankwww.horiconbank.com920-485-3080 ext.7310326 E Lake Street, PO 126
Horicon, WI 53032
920-485-3059
Horizon Bank, NAwww.accesshorizon.com888-873-2640515 Franklin Square, Michigan City, IN 46360219-874-9374
Iberiabankwww.iberiabank.com800-968-08011680 Fruitville Rd. Sarasota, FL 34236941-556-5821
IBM Southeast Employees Federal Credit Unionwww.ibmsecu.org800-873-5100Attn: Mortgage Modifications
PO Box 2850
Kennesaw GA 30156
678-797-6329
IC Federal Credit Unionhttp://www.iccreditunion.org800-262-1001Attn: Judy Kaddy
300 Bemis Road
Fitchburg, MA 01420
978-343-4949
Idaho Housing and Finance Associationwww.ihfa.orgPO Box 7899
Boise, Idaho 83707
208-331-4800
iServe Residential Lending, LLChttp://www.urlending.com1-888-875-832613520 Evening Creek Drive
Suite 400, San Diego, CA 92128
1-480-614-6710
iServe Servicing Inc.http://www.iservecompanies.com/1-214-496-9500222 W. Las Colinas Blvd.
Suite 1252E, Irving, TX 75039
1-214-496-9501
J.P. Morgan Chase Bank, NAhttp://www.chase.com/myhomep866-550-5705Regular Mail:
PO Box 469030
Glendale, CO 80246

Overnight Mail
Attn: Chase Fulfillment Center
4500 Cherry Creek Drive South
Suite 410
Glendale, CO 80246
866-282-5682
Lake City Bankwww.lakecitybank.com888-522-2265ATTN: Candy Little
PO BOX 1387
Warsaw, IN 46581-1387
574-267-9128
Lake National Bankwww.lakenationalbank.com
440-205-8100
PO Box 1048
Mentor, Ohio
44061-1048
N/A
Litton Loan Servicingwww.littonloan.com800-247-97274828 Loop Central Drive
Houston, TX 77081
713-793-4923
Los Alamos National Bankwww.lanb.com800-684-5262PO Box 60
Los Alamos NM 87544
505-663-4053
Marix Servicing, LLCwww.marixservicing.com866-406-27491925 W. Pinnacle Peak Road
Phoeniz, AZ 85027
623-249-2070
Members Mortgage Company, Incwww.membersmortgage.com800-316-979010 Cedar Street, Suite 11
Woburn, MA 01801
781-376-9452
Mission Federal Credit Unionwww.missionfcu.org800-500-6328 x2074PO Box 919023
San Diego, CA 92121
Attn: Loss Mitigation
858-546-2058
Metropolitan National Bankhttps://www.metbank.com/default.asp866-796-3876Attn: Mortgage Department
P.O. Box 8010
Little Rock, AR 72203
501-907-8709
MorEquity, Inc.www.morequity.com800-441-38051) PO Box 3788
Evansville IN 47736-9984
2) 601 NW Second Street,
Evansville IN 47708
812-475-7074
Mortgage Center, LLCwww.mortgagecuso.com866-856-375020300 Civic Center Dr, # 403
Southfield, MI 48076
248-799-8556
Mortgage Clearing Corporationwww.mortgageclearing.com800-727-9043
National City Bankwww.pncmortgage.com800-523-86543232 Newmark Drive
Miamisburg, OH 45342
937-910-4009
Nationstar Mortgage LLCwww.nationstarmtg.com888-850-9398Attn: HAMP
350 Highland Drive
Lewisville, TX 75067 
214-488-1993
Navy Federal Credit Unionwww.navyfederal.org1-888-842-63283820 Follin Lane S.E
Vienna, VA 22180
1-703-206-3055
Oakland Municipal Credit Unionwww.omcu.com510-637-6600250 Frank H. Ogawa Plaza Suite 6301
Oakland , CA 94612
510-238-5227
Ocwen Financial Corporation, Inc.www.ocwencustomers.com800-746-293616661 Worthington Rd Ste 100
West Palm Beach, FL 33409
407-737-6174
OneWest Bankwww.owb.com/mymortgage800-781-7399Indymac - 1, 2900 Esperanza Crossing
Austin, TX 78758
866-235-2366
ORNL Federal Credit Unionwww.ornlfcu.com/800-676-5328Attn: Mortgage Modification Dept
221 S. Rutgers Avenue Oak Ridge, TN 37830
865-481-5810
Park View Federal Savings Bankwww.parkviewfederal.com440-914-390030000 Aurora Road, Solon, OH 44139440-914-3656
PennyMac Loan Services, LLCwww.pnmac.com/index.php866-545-9070Attn: Karen Denton 27001 Aguora Road, Suite 350
Calabasas, CA 91301
Attn: Karen Denton
818-224-7510
PNC Bank, National Associationwww.pncmortgage.com800-523-86543232 Newmark Drive
Miamisburg, OH 45342
937-910-4009
Purdue Employees Federal Credit Unionwww.purdueefcu.org800-627-3328P.O. Box 1950
West Layette IN 47996-1950
765-497-7477
Q lending, Inc.www.qlending.com517-439-61211 Corporate Drive,
Suite 360
Lake Zurich, IL 60047
847-574-7658
Quantum Servicing Corporationwww.quantum-servicing.com813-371-02706302 E. MLK Blvd.,
Suite 300
Tampa, FL 33619
N/A
RG Mortgage Corporationwww.rgmortgage.com/mortgage888-264-4674PO Box 362394
San Juan, PR. 00936-2394
787-756-2845
Residential Credit Solutions800-737-11924282 North Freeway
Fort Worth TX 76137
888-775-7250
Roebling Bankhttp://www.roeblingbank.com/609-668-6500Route 130 & Delaware Avenue, Roebling , NJ 08554609-668-6255
RoundPoint Mortgage Servicing Corporationwww.rpmservicing.com/877-426-8805P.O. Box 19409
Charlotte, NC 28219-9409
888-364-5558
Saxon Mortgage Serviceswww.saxononline.com800-594-8422Saxon Attention: Home Preservation HMP Documentation Department 4708 Mercantile Drive
North Fort Worth, TX 76137
888-240-1885
Schools Financial Credit Unionwww.schools.org800-962-0990C/O Real Estate Department 1485 Response Rd Suite 126
Sacramento CA, 95815
916-569-2047
SEFCUwww.sefcu.com866-733-2880700 Patroon Creek Blvd
Albany, NY 12206
518-464-5213
Select Portfolio Servicingwww.spservicing.com888-818-6032PO BOX:65250
Salt Lake City, UT 84165-0250
3815 S. West Temple
Salt Lake City, UT 84107
801-293-3936
Servis One Inc.,dba BSI Financial Services, Incwww.bsifinancial.com866-209-4178Attn: HAMP Department
P.O. Box 517, 314 S. Franklin Street,
Titusville, PA 16354
814-217-1366
ShoreBankwww.sbk.com800-905-7725Attn: Kenisha Davis
3401 South King Drive,
Chicago, IL 60466
773-420-4501
Silver State Schools Credit Unionwww.silverstatecu.com800-357-96541 Corporate Drive Suite 360
Lake Zurich, IL 60047
847-574-7658
Sound Community Bankwww.soundcb.com800-458-5585 ext 3622005 5th Ave.,
Seattle, WA 98121
866-216-3405
Specialized Loan Servicing, LLChttp://www.sls.net/800-315-47578742 Lucent Blvd., Suite 300, Highlands Ranch, CO 80129720-241-7526
Spirit of Alaska Federal Credit Unionwww.spiritofak.com907-459-5974Mortgage Dept
1417 Gillam Way
Fairbanks, AK 99701
907-459-5980
Stanford Federal Credit Unionwww.sfcu.org888-723-7328Attn: Tram Le
1860 Embarcadero Road
Palo Alto, CA 94303
866-743-3151
Sterling Savings Bankwww.sterlingsavingsbank.com800-772-7791Attn: Tram Le
111 N. Wall,
Spokane, WA 99201
509-624-8038
Tempe Schools Credit Unionwww.tscu.org480-967-94752800 S. Mill Ave., Tempe, AZ 85282480-776-3729
Technology Credit Unionwww.techcu.com800-553-08802010 N First Street
San Jose, CA 95131
Attn: LAD
408-453-8742
The Bryn Mawr Trust Companywww.bmtc.com610-687-4268801 Lancaster Ave.,
Bryn Mawr, PA 19010
610-526-2450
Attn: Bill Shirdan
The Golden 1 Credit Unionhttp://www.golden1.com/800-553-08808945 Cal Center Drive
Sacramento, CA 95826
408-453-8742
United Bankhttp://www.accessunited.com
1-770-412-7211
22818 N Main St.
Ettrick, WI 54627
608-525-2118
United Bank Mortgage Corporationwww.unitedbankofmichigan.com
800-968-1990
900 East Paris SE, Grand Rapids MI 49546616-559-4631
Urban Trust Bankhttp://www.urbantrustbank.com/1-407-732-5698400 Colonial Center Parkway, Lake Mary FL 327891-407-732-5698
U.S. Bank National Associationwww.usbank.com866-932-0462P.O. BOX  20005
OWENSBORO, KY 42304-0005
N/A
Vantium Capital, Inc.http://www.acqura.net866-660-58046500 International Parkway Suite 1500
Plano, TX 75093
972-444-3356
Verity Credit Unionhttp://www.veritycu.com800-836-8172CU Home Mortgage Solutions
PO Box 75989
Seattle, WA 98175 
206-361-5300
Visit Financial Corp.www.vistfc.com1240 Broadcasting Rd.
Wyomissing, PA 19605
Wachovia Mortgage, FSBwww.wachovia.com800-922-46844101 Wiseman Blvd
Mailcode TX 1616
San Antonio, TX 78251 
866-359-7363
Wachovia Bank, NAwww.wachovia.com800-922-46841000 Blue Gentian Road Suite 300 Eagan MN 55121866-359-7363
Wells Fargo Bank, NAwww.wellsfargo.com/homeassist800-678-7986HAMP Application Documents 1000 Blue Gentian Road
Suite 300 X9999-01N
Eagan MN 55121

Customer Service Correspondence
PO Box 10335
MAC: X2302-017
Des Moines, IA 50306
866-359-7363
Wescom Central Credit Unionwww.wescom.org888-493-72665601 E. La Palma Avenue Anaheim, CA 92807626-535-1357
Wilshire Credit Corporationhttps://www.wcc.ml.com888-502-0100PO Box 8517
Portland, OR 97207-8517
888-917-1050
Yadkin Valley Bankwww.yadkinvalleybank.com